About this policy
This Privacy Policy governs the manner in which Tanya’s Bath and Body collects, uses, maintains and discloses information collected from users of the website. This policy applies to the site and all products and services offered by Tanya’s Bath and Body.
Personal identification information
We may collect personal identification information when users visit the site, register, place an order, fill out a form, respond to a survey, or use other activities, services, features or resources available on the site. Users may be asked for a name, email address, mailing address and phone number. Users may visit the site anonymously. We collect personal identification information only if users voluntarily submit it. Users may refuse to supply this information, although that may prevent them from engaging in certain site activities. Please email cs@tanyasbathandbody.com to request removal of personal data.
Non-personal identification information
We may collect non-personal identification information when users interact with the site, including browser name, computer type, operating system, internet service provider and similar technical information.
Cookies and website analytics
The site uses cookies for features such as your shopping cart and may use cookies to measure website activity. We use Google Analytics to understand how visitors find and use our site, including referring sources, pages viewed, engagement time, device/browser information and approximate country, region and city. Google processes measurement data for this service. We also use Google Search Console for aggregated search queries, impressions, clicks and average search positions; these do not identify an individual visitor’s searches.
Our emailed traffic summaries contain aggregate statistics, not customer names, email addresses or IP addresses. Location is approximate and some data may be unavailable. You can manage cookies in your browser and use Google’s Analytics opt-out browser add-on on supported browsers. Blocking cookies may affect some store features. Learn more about how Google uses information from sites that use its services.
How we use collected information
Tanya’s Bath and Body may collect and use information to run and operate the site, improve customer service, personalize the user experience in the aggregate, improve products and services, process payments, run promotions or surveys, and send order information and updates. Order information is used to provide the service and is shared with outside parties only to the extent necessary to provide that service. Promotional messages are sent where users have agreed to receive them.
How we protect information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information, usernames, passwords, transaction information and data stored on the site.
Sharing personal information
We do not sell, trade or rent users’ personal identification information to others. We may share generic aggregated demographic information that is not linked to personal identification information with business partners, trusted affiliates and advertisers for the purposes described above. We may use third-party service providers to operate the business and site or administer activities such as newsletters or surveys, and share information for those limited purposes where users have given permission.
Electronic newsletters
Users who opt in to our mailing list may receive company news, updates and related product or service information. We use Hostinger Reach to manage newsletter subscriptions and send these emails. When you subscribe, your email address and any optional name details you provide are synced to Hostinger Reach for this purpose. You can unsubscribe using the link in our marketing emails.
Children’s privacy
We never collect or maintain information from those we actually know are under 13. No part of the website is structured to attract anyone under 13.
Changes to this policy
Tanya’s Bath and Body may update this policy. When we do, we will post a notification on the main page of the site. Users are encouraged to check this page for changes.
Acceptance of these terms
By using the site, you signify acceptance of this policy. If you do not agree, please do not use the site. Continued use following changes to this policy is deemed acceptance of those changes.
Contact us
Questions about this policy, the practices of the site or your dealings with it may be sent to cs@tanyasbathandbody.com.
Skin Ritual Quiz
The quiz uses your answers to suggest products from our catalog. Answers are processed for your current result and are not saved as a customer profile. A short-lived, hashed network identifier helps limit automated requests and expires after 15 minutes. The quiz currently uses catalog rules. If optional AI assistance is enabled in the future, it will require a separate opt-in; only your texture, fragrance and routine-goal preferences will be sent to OpenAI, together with a limited approved product list. Skin-type, sensitivity and allergy answers will not be sent to the AI service. Do not enter medical information into the quiz. Contact cs@tanyasbathandbody.com with questions.